Privacy Policy

Cosmo Experts Clinics (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users visiting our website www.cosmoexpert.in. This Privacy Policy explains how we collect, use, store, and protect your information.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit or interact with our website:

a) Personal Information

Name
Phone number
Email address
Address (if submitted)
Appointment details
Any details you provide through forms or enquiries

b) Non-Personal Information

Browser type
Device information
IP address
Pages visited
Time spent on the website
Referring website links

2. How We Collect Information

We collect information through:

Contact forms
Appointment booking forms
WhatsApp chat / call enquiry buttons
Cookies and analytics tools (like Google Analytics)

3. How We Use Your Information

We use the collected information for:

Appointment booking and confirmations
Responding to your enquiries
Providing clinic services and consultation support
Improving website experience and performance
Marketing communication (only if you agree)
Sending updates, offers, or promotions (optional)

4. Cookies Policy

Our website may use cookies to enhance your browsing experience. Cookies help us understand user activity and improve our services.

You can disable cookies anytime through your browser settings. However, some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

However, we may share information with trusted third parties only for:

Website hosting and technical support
Appointment booking tools
Analytics services (Google, Meta, etc.)
Legal compliance (if required)

All such third parties are obligated to maintain confidentiality.

6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, misuse, alteration, or disclosure.

However, no online platform can guarantee 100% security. Users share information at their own risk.

7. Third-Party Links

Our website may contain links to third-party websites (Google Maps, social media, payment gateways, etc.). We are not responsible for the privacy practices of these external websites.

We recommend reviewing their privacy policies separately.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

If you believe your child has shared personal information, please contact us immediately.

9. Your Rights

You have the right to:

Request access to your personal information
Request correction or deletion of your data
Withdraw consent for marketing communication

To exercise these rights, you can contact us using the details provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be updated on this page with a revised effective date.

We encourage you to review this page regularly.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us